Service Centre Administrator
Pepkor Lifestyle
Pietermaritzburg, KwaZulu-Natal
Permanent
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Posted 31 October 2024

Job Details

Job Description

Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.

Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.

  • Deal with customers in a customer centric manner
  • Achieve individual targets
  • Cellular and credit administration
  • Processing transactions and cash ups
  • Effective self management and teamwork
  • Security and housekeeping
  • Reception / Switchboard

Minimum requirements:

  • Matric
  • Numeracy skills
  • Ability to work with money
  • Computer literacy
  • Attention to detail
  • Interpersonal skills
  • Written and communication skills
  • Team work
  • Telephone etiquette
  • Target driven
  • Customer centricity
  • Practical experience in a financial and administration role
  • SAP experience advantageous
  • MS Office (Word, Excel)
  • Cellular and credit vetting experience
  • Knowledge of relevant Company policies, practices, processes and systems
  • Conscientious
  • Integrity
  • Customer centric
  • Fraud detection
  • Target driven